Last updated: 08/11/2024

At The Renancy, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. What We Collect

When you use this website or place an order, we may collect:

• Your name

• Your email address

• Your shipping and billing address

• Your order details

• Your payment method (processed securely — we never store your full card data)

• Optional: your phone number (for contact or shipping updates)

2. Why We Collect It

We only collect what’s needed to:

• Process and deliver your order

• Provide digital downloads instantly

• Offer support if something goes wrong

• Improve your experience on the site (via basic analytics)

3. Third Parties We Use

To run this shop smoothly, we work with trusted tools:

• Stripe – for secure payment processing

• JouwWeb – for site hosting and order handling

• Google Fonts – for beautiful type on the website

• WhatsApp / Email – for customer service (if you contact us)

These parties are GDPR-compliant and handle your data safely.

4. How Long We Keep Your Info

We retain your order and contact details only as long as necessary for business and tax/legal requirements. You can request to delete your data at any time.

5. Your Rights (Under GDPR)

You have the right to:

• Request a copy of your data

• Correct or update your details

• Ask us to delete your data (unless we’re legally required to keep it)

Just email info@therenacy.nl to submit any request.

6. Cookies

This site may use basic cookies to remember your preferences and keep the website running smoothly. You can clear or block these in your browser settings.

7. Contact

Have questions about this policy?
Reach out anytime at: info@therenacy.nl